FAQS
Smoking
Smoking is not allowed in any of our units. Smoking outside is permitted, please use ashtrays.
Check-in/Check-out
Wheelchair accessible
TV/Wi-Fi/Phone
Bedding & Towels
Hot Tubs
There is a private wood fired hot tub at each accommodation. In winter times, when temperatures are below -10 Celsius, Hot tubs are not operational due to the risk of freezing pipes/water stove and may result in damage to the appliance.
Visitors
No visitors are allowed. We highly value the privacy of other guests. Exemptions may apply if notified and approved by staff.
Quiet hours
Quiet hours start after 10pm. We are in a rural area where it gets real quiet at night; we like to keep it that way.
Wood Stoves
All Cabins are heated with a wood stove, and firewood is provided. The Dream Domes are heated with pellet or propane stoves.
Kitchens
All units have fully equipped kitchens. The type of appliances will depend on which dwelling you have booked.
BBQ
A BBQ with propane is included at the Dream Domes and cabins. BBQ’s need to be cleaned after use.
Dishes
Please clean all dishes when leaving cabin or dome.
ATV/Snowmobiles
Bonfire
Bonfires are only allowed in the designated area at the pond. Firewood is not provided; please do not use firewood from cabins/domes.
Canoeing
Our sit-on kayaks are free to use by our guests at the pond.
Cross Country Skiing
We do not offer cross country skiing, but Elmhurst Outdoors is only 10 mins from us and offers various trails.
Swimming
The pond on the property is spring-fed and ideal for swimming, and the surrounding area great for recreating. Please make sure to put equipment back in its proper place and refuse in the garbage bins provided.
Hiking/Snowshoeing
We have hiking trails on our property, which in winter are excellent for snowshoeing.
Fireworks
No Fireworks.
Pets
No pets allowed.
(Permitted in Ridgeback Unplugged only.)
Policies
Check-In / Check-Out
- Check-in After 3pm
- Check-out before 11am
Deposit requirements
- 50% Deposit at time of booking.
- Remaining amount due upon arrival.
Groups
- When booking 3 or more units different policies and additional supplements may apply. Contact us for more information.
Adults Only
- All guests must be 18 years or older.
Cancellation Policy
- Refund of Deposit minus $45 Cancellation fee.
- Deposit is non-refundable if cancelled within 30 days of your booking.
- When cancelled within 7 days or in case of a ‘no show’ the total booking price will be charged to your credit card.
- Date changes can be made up to 30 days prior to your stay.
- If you are within 30 days notice and new Government restrictions are announced, you have 48 hours to contact us to move your reservation to a later date. No refunds will be given within the 30 day period.
General
- Owner reserves the right to refuse anyone and will not be held responsible for accidents or injury to guests or for loss of money/jewelry or valuables of any kind.
- Any damage to the cabin/dome and or the property’s fixtures/ fittings and furnishings will be the responsibility of the Customer and will be charged accordingly.